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Testing laboratories in higher learning institutions of science, technology, and engineering are used by institutional staff, researchers, and external stakeholders in conducting research experiments, sample analysis, and result dissemination. However, there exists a challenge in the management of laboratory operations and processing of laboratory-based data. Operations carried out in the laboratory at Nelson Mandela African Institution of Science and Technology (NM-AIST), in Arusha, Tanzania—where this case study was carried out—are paper-based. There is no automated way of sample registration and identification, and researchers are prone to making errors when handling sensitive reagents. Users have to physically visit the laboratory to enquire about available equipment or reagents before borrowing or reserving those resources. Additionally, paper-based forms have to be filled out and handed to the laboratory manager for approval ... (Full article...)
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