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Introduction to Quality and Quality Management Systems
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This book should not be considered complete until this message box has been removed. This is a work in progress. |
The goal of this short volume is to act as an introduction to the quality management system. It collects several articles related to quality, quality management, and associated systems.
- 1. What is quality?
- Key terms
- Quality
- Quality assurance
- Quality control
- The rest
- Data quality
- Information quality
- Nonconformity
- Service quality
- 2. Processes and improvement
- Business process
- Process capability
- Risk management
- Workflow
- 3. Mechanisms for quality
- Acceptance testing
- Conformance testing
- Clinical quality management system
- Continual improvement process
- Corrective and preventive action
- Good manufacturing practice
- Malcolm Baldrige National Quality Improvement Act of 1987
- Quality management
- Quality management system
- Total quality management
- 4. Quality standards
- ISO 9000
- ISO 13485
- ISO 14001
- ISO 15189
- ISO/IEC 17025
- ISO/TS 16949
- 5. Quality in software
- Software quality
- Software quality assurance
- Software quality management
