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Gartner defines a managed security service provider (MSSP) as an entity that "provides outsourced monitoring and management of security devices and systems," including "managed firewall, intrusion detection, virtual private network, vulnerability scanning, and anti-viral services."<ref name="GartnerManaged">{{cite web |url=https://www.gartner.com/en/information-technology/glossary/mssp-managed-security-service-provider |title=Managed Security Service Provider (MSSP) |work=Gartner Glossary |publisher=Gartner, Inc |accessdate=21 August 2021}}</ref> Gartner continues, noting that MSSPs run their security operations through their own or third-party data centers in order to provide an "always available" service, with the ultimate intent of reducing "the number of operational security personnel an enterprise needs to hire, train, and retain to maintain an acceptable security posture."<ref name="GartnerManaged" /> In addition to reducing personnel requirements, turning to an MSSP may also improve the overall security competency of and reduce the technological complexity burdens within an organization.<ref name="IBMMSS">{{cite web |url=https://www.ibm.com/security/services/managed-security-services |title=Managed security services (MSS) |publisher=IBM |accessdate=21 August 2021}}</ref><ref name="SOTheReal20">{{cite web |url=https://secureops.com/2020/08/26/the-real-benefits-of-an-mssp/ |title=The REAL Benefits of a Managed Security Service Provider (MSSP) |publisher=SecureOPS |date=26 August 2020 |accessdate=21 August 2021}}</ref>
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One perceived downside to this approach may be the added risk of placing access to sensitive data in the hands of a third party, and indeed, there may be a few unique situations where it makes the most sense to keep security operations in-house.<ref name="TrianzHowMana21">{{cite web |url=https://www.trianz.com/insights/managed-cloud-security-services-how-and-why-it-works |title=How Managed Cloud Security Works, and Why You Might Want It |publisher=Trianz |date=29 March 2021 |accessdate=21 August 2021}}</ref> However, this perceived downside largely comes down to a question of the trust you place in the MSSP. As was discussed in previous chapters, many cloud service providers (CSPs) recognize the importance of supporting the element of trust associated with its services, as witnessed by their trust centers and associated documentation and certifications, particularly those related to the management of sensitive data. This element of trust is also baked into the service level agreement (SLA) provided by the CSP.<ref name="TrianzHowMana21" /> In the end, just like a CSP, the level of trust you place with an MSSP will largely be based upon your business' approach to both vetting them and determining the level of accepted risk should the MSSP not be able to meet your every requirement. (These aspects are discussed in further detail in the following chapter.)
==''Introduction to Quality and Quality Management Systems''==
{{ombox
| type      = content
| style    = width: 500px;
| text      = This book should not be considered complete until this message box has been removed. This is a work in progress.
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The goal of this short volume is to act as an introduction to the quality management system. It collects several articles related to quality, quality management, and associated systems.


==References==
;1. What is quality?
{{Reflist|colwidth=30em}}
:''Key terms''
:[[Quality (business)|Quality]]
:[[Quality assurance]]
:[[Quality control]]
:''The rest''
:[[Data quality]]
:[[Information quality]]
:[[Nonconformity (quality)|Nonconformity]]
:[[Service quality]]
;2. Processes and improvement
:[[Business process]]
:[[Process capability]]
:[[Risk management]]
:[[Workflow]]
;3. Mechanisms for quality
:[[Acceptance testing]]
:[[Conformance testing]]
:[[Clinical quality management system]]
:[[Continual improvement process]]
:[[Corrective and preventive action]]
:[[Good manufacturing practice]]
:[[Malcolm Baldrige National Quality Improvement Act of 1987]]
:[[Quality management]]
:[[Quality management system]]
:[[Total quality management]]
;4. Quality standards
:[[ISO 9000]]
:[[ISO 13485]]
:[[ISO 14000|ISO 14001]]
:[[ISO 15189]]
:[[ISO/IEC 17025]]
:[[ISO/TS 16949]]
;5. Quality in software
:[[Software quality]]
:[[Software quality assurance]]
:[[Software quality management]]
 
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Latest revision as of 19:46, 9 February 2022

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Introduction to Quality and Quality Management Systems

This book should not be considered complete until this message box has been removed. This is a work in progress.

The goal of this short volume is to act as an introduction to the quality management system. It collects several articles related to quality, quality management, and associated systems.

1. What is quality?
Key terms
Quality
Quality assurance
Quality control
The rest
Data quality
Information quality
Nonconformity
Service quality
2. Processes and improvement
Business process
Process capability
Risk management
Workflow
3. Mechanisms for quality
Acceptance testing
Conformance testing
Clinical quality management system
Continual improvement process
Corrective and preventive action
Good manufacturing practice
Malcolm Baldrige National Quality Improvement Act of 1987
Quality management
Quality management system
Total quality management
4. Quality standards
ISO 9000
ISO 13485
ISO 14001
ISO 15189
ISO/IEC 17025
ISO/TS 16949
5. Quality in software
Software quality
Software quality assurance
Software quality management


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