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"Error evaluation in the laboratory testing process and laboratory information systems"
The laboratory testing process consists of five analysis phases, featuring the total testing process (TTP) framework. Activities in laboratory processing, including those of testing, are error-prone and affect the use of laboratory information systems (LIS). This study seeks to identify error factors related to system use, as well as the first and last phases of the laboratory testing process, using a proposed framework known as the "total testing process for laboratory information systems" (TTP-LIS). We conducted a qualitative case study evaluation in two private hospitals and a medical laboratory. We collected data using interviews, observations, and document analysis methods involving physicians, nurses, an information technology officer, and the laboratory staff... (Full article...)
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