User:Shawndouglas/sandbox/sublevel4

Comprehensive and accurate requirements gathering is also critical to a successful implementation. This process ensures everyone understands what the lab’s actual needs are and how the proposed LIMS is able to assist with those needs. This responsibility rests on both the lab’s and vendor’s shoulders, not only in the development of requirements documentation but also in reviewing and refining the requirements. If this process isn’t given the attention required, significant time and money may be wasted.

The vendor should be able to demonstrate industry knowledge throughout this process. A vendor who is not well acquainted with the workflows, regulations and standards affecting a particular industry will lead to problems in communication and understanding. Similarly, the vendor who is not well-acquainted with how their own solution meets the requirements of an industry results in poor or even inaccurate implementations. The inexperienced vendor may cause delays in implementation times or, even worse, attempt to gloss over the details, leaving the lab to deal with the fallout later on. The experienced vendor will be attentive to your lab’s requirements and may be able to offer solutions to problems you didn’t know you had.