Difference between revisions of "Vtiger CRM"
Shawndouglas (talk | contribs) (Added more info.) |
Shawndouglas (talk | contribs) (Added cat.) |
||
| Line 78: | Line 78: | ||
<!---Place all category tags here--> | <!---Place all category tags here--> | ||
[[Category:Customer relationship management software (open source)]] | [[Category:Customer relationship management software (open source)]] | ||
[[Category:Customer service software (open source)]] | |||
Revision as of 21:41, 11 March 2012
 | |
| Developer(s) | vtiger |
|---|---|
| Initial release | December 29, 2004[1] |
| Stable release |
8.2.0 (May 15, 2024) [±] |
| Preview release | none [±] |
| Written in | PHP, Javascript |
| Operating system | Cross-platform |
| Available in | Multilingual |
| Type | Customer relationship management software |
| License(s) | Mozilla Public License 1.0 |
| Website | vtiger.com |
vtiger CRM is an open-source web-based customer relationship management (CRM) application developed by vtiger. In addition to the free vtiger CRM software, the developer also offers users a fee-based hosting and support service.
Product history
In November 2004, a core development team based in Bangalore, India released vtiger CRM, a forked version of SugarCRM 1.0.[1]
On July 28, 2010, vtiger announced vtiger CRM On Demand, an open-source, fee-based SaaS version of vtiger CRM.[2][3]
Features
Features include[4]:
- customizable product entries
- inventory management
- quotations and billing
- trouble ticketing)
- customer self-service portal
- lead generation
- campaign support
- knowledge bases
- analysis and reporting
- integration with corporate e-mail systems
- Asterisk PBX phone system support
- calendaring
- tag cloud functionality
- RSS feed support
- document management
In addition, vtiger features multiple database support, security management, and various web forms. The project is available in over 15 different languages.
Hardware/software requirements
Hardware and software requirements (database, PHP version, etc.) will vary depending on the type of installation you do. To see the various requirements, choose the "Installation" link from the "Open Source Releases" section of the vtiger wiki for the version you wish to install. Afterwards, pick the operating system and install file you wish to use.
Videos, screenshots, and other media
Screenshots and a live demo for vtiger CRM can be found on the vtiger open source page.
Additional help videos can be found on vtiger's YouTube channel.
Further reading
- "vtiger - Extensive Documentation and Resources". vtiger. http://www.vtiger.com/crm-on-demand/help/.
External links
References
- ↑ 1.0 1.1 Marson, Ingrid (31 December 2004). "vTiger launches open source CRM". ZDNet. http://www.zdnet.co.uk/news/application-development/2004/12/31/vtiger-launches-open-source-crm-39182958/. Retrieved 11 March 2012.
- ↑ "Introducing vtiger CRM On Demand: True open source in the cloud". vtiger. 28 July 2010. http://www.vtiger.com/blogs/?p=791. Retrieved 11 March 2012.
- ↑ "Announcing vtiger CRM On-Demand". i-NewsWire. 14 September 2012. http://www.i-newswire.com/announcing-vtiger-crm-on-demand/59766. Retrieved 11 March 2012.
- ↑ "CRM Open Source - Features: Improve your Sales, Marketing, and Support". vtiger. http://www.vtiger.com/crm-products/crm-open-source/#Features. Retrieved 11 March 2012.
