Difference between revisions of "SuiteCRM"
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| website = [https://suitecrm.com/ SuiteCRM.com] | | website = [https://suitecrm.com/ SuiteCRM.com] | ||
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'''SuiteCRM''' is a web-based, open-source customer relationship management (CRM) application developed by SalesAgility Ltd. The software is a fork of the old [[SugarCRM]] Community Edition software and is heavily supported by SalesAgility. A professional version called SuiteASSURED is separately maintained and made available with "extensive support, indemnities, warranties, and performance guarantees."<ref name="SuiteCRMHome">{{cite web |url=https://suitecrm.com/ |title=SuiteCRM |publisher=SalesAgility Ltd |accessdate=04 May 2018}}</ref> | |||
==Product history== | ==Product history== | ||
SuiteCRM started out as British company SalesAgility's attempt to improve the open-source Community Edition of | SuiteCRM started out as British company SalesAgility's attempt to improve the open-source Community Edition of SugarCRM, largely through its Advanced OpenSales (AOS) open-source suite of modules for Sugar CE.<ref name="SuiteCRMArch12">{{cite web |url=http://www.suitecrm.com/ |archiveurl=https://web.archive.org/web/20120812003207/http://www.suitecrm.com/ |title=SuiteCRM |publisher=SalesAgility Ltd |archivedate=12 August 2012 |accessdate=04 May 2018}}</ref><ref name="SuiteCRMDownloadsArch12">{{cite web |url=http://www.salesagility.com:80/index.php/advanced-opensales |archiveurl=https://web.archive.org/web/20120805084157/http://www.salesagility.com:80/index.php/advanced-opensales |title=Official Releases: Advanced OpenSales |publisher=SalesAgility Ltd |archivedate=05 August 2012 |accessdate=04 May 2018}}</ref> Originally part of its consulting work for individual customers, SalesAgility began offering its SuiteCRM solution—Sugar CE + AOS—in roughly 2012.<ref name="SuiteCRMArch12" /><ref name="SuiteCRMDownloadsArch12" /> However, by mid- to late 2013, SalesAgility anticipated that no more updates to Sugar CE would be arriving before 2014<ref name=OSGSuiteCRM13">{{cite web |url=http://www.open-source-guide.com/en/News/Suitecrm-the-open-source-fork-of-sugarcrm-developed-by-salesagility |title=SuiteCRM, the open source fork of SugarCRM developed by SalesAgility |work=Open Source Guide |publisher=Smile |date-25 October 2013 |accessdate=04 May 2018}}</ref> (with SugarCRM publicly confirming in February 2014 the end of its CE<ref name="OramSugar14">{{cite web |url=https://community.sugarcrm.com/thread/18434 |title=SugarCRM in the Next 10 Years |author=Oram, C. |publisher=SugarCRM |date=06 February 2014 |accessdate=04 May 2018}}</ref>) and announced that it would be producing SuiteCRM as a stand-alone open-source alternative to SugarCRM Professional Edition<ref name="SoperSuite13">{{cite web |url=https://joinup.ec.europa.eu/news/suitecrm-open-source-crm |title=SuiteCRM, the open source CRM alternative to SugarCRM Professional Edition officially released |author=Soper, G. |work=JoinUp |publisher=European Commission |date=12 October 2013 |accessdate=04 May 2018}}</ref>, with SugarCRM CE as the base forked material<ref name="OSSuiteCRM13">{{cite web |url=https://opensource.com/business/13/11/suitecrm-open-source-crm |title=SuiteCRM challenges current commerical open source model |author=SuiteCRM |work=OpenSource.com |publisher=Red Hat, Inc |date=14 November 2013 |accessdate=04 May 2018}}</ref>: | ||
<blockquote>There are no 'Commercial Open Source' editions, the entire core application is open source and free to download. We believe that open source drives innovation and that the development model will make development faster, applications more secure and less buggy, and the community more responsive to user needs.<ref name="SoperSuite13" /></blockquote> | <blockquote>There are no 'Commercial Open Source' editions, the entire core application is open source and free to download. We believe that open source drives innovation and that the development model will make development faster, applications more secure and less buggy, and the community more responsive to user needs.<ref name="SoperSuite13" /></blockquote> | ||
SuiteCRM reportedly attracted around 2,500 sign-ups within its first week of availability.<ref name="OSSuiteCRM13" /> A version 7.0.1 first appeared on SourceForge on November 4, 2013<ref name="SuiteCRMFirst" />, followed by an appearance on GitHub on November 23.<ref name=" | SuiteCRM reportedly attracted around 2,500 sign-ups within its first week of availability.<ref name="OSSuiteCRM13" /> A version 7.0.1 first appeared on SourceForge on November 4, 2013<ref name="SuiteCRMFirst" />, followed by an appearance on GitHub on November 23.<ref name="SuiteCRM7.0.1">{{cite web |url=https://github.com/salesagility/SuiteCRM/releases/tag/v7.0.1 |title=v7.0.1: Update README.md |publisher=GitHub, Inc |date=25 November 2013 |accessdate=04 May 2018}}</ref> Updates to the software have remained steady since. | ||
In September 2015, ''InfoWorld'' gave SuiteCRM its Bossie Award for being among the "best open source applications."<ref name="BorckSuiteCRM15">{{cite web |url=https://www.infoworld.com/article/2982622/open-source-tools/bossie-awards-2015-the-best-open-source-applications.html#slide5 |title=Bossie Awards 2015: The best open source applications |author=InfoWorld staff |work=InfoWorld |publisher= |date=16 September 2015 |accessdate=04 May 2018}}</ref> | |||
In June 2017, SalesAgility announced SuiteASSURED, a custom, separately maintained version of SuiteCRM "designed for organisations who operate compliance driven environments or who require additional software assurances or intellectual property warranties that are not provided with SuiteCRM."<ref name="SASuiteASS17">{{cite web |url=https://pressreleases.responsesource.com/news/93478/salesagility-launches-suiteassured-the-world-s-first-warrantied-open-source-crm/ |title=SalesAgility launches SuiteASSURED, the world's first warrantied open source CRM |work=ResponseSource |publisher=ResponseSource Ltd |date=26 June 2017 |accessdate=04 May 2018}}</ref> | |||
==Features== | ==Features== | ||
An extensive feature list can be found [https://suitecrm.com/features/ on the website]. | |||
==Hardware/software requirements== | ==Hardware/software requirements== | ||
The software can be installed on Linux or Windows. A full list or prerequisites can be found in the [https://docs.suitecrm.com/admin/installation-guide/downloading--installing/ SuiteCRM documentation]. | |||
==Videos, screenshots, and other media== | ==Videos, screenshots, and other media== | ||
* Demonstration videos of SuiteCRM can be found on [https://www.youtube.com/channel/UCKn_2mSfxz3MXx8Hglt-I-w/videos YouTube]. | |||
* A demo of SuiteCRM can be found [https://suitecrm.com/demo/ here]. | |||
==Entities using SuiteCRM== | ==Entities using SuiteCRM== | ||
| Line 47: | Line 53: | ||
==Further reading== | ==Further reading== | ||
* [https://docs.suitecrm.com/ SuiteCRM documentation site] | |||
==External links== | ==External links== | ||
* [https://github.com/salesagility/SuiteCRM/ SuiteCRM on GitHub] | |||
* [https://suitecrm.com/suitecrm/forum SuiteCRM help forum] | |||
* SuiteCRM is also available on SourceForge. However, use caution when downloading and installing from there; the install package may contain undesirable add-on software. | |||
==References== | ==References== | ||
Latest revision as of 23:22, 3 September 2021
| Developer(s) | SalesAgility Ltd. |
|---|---|
| Initial release | November 4, 2013[1] |
| Stable release |
7.14.3 (February 5, 2024) [±] |
| Written in | PHP |
| Operating system | Cross-platform |
| Type | Customer relationship management software |
| License(s) | GNU Affero General Public License v3 |
| Website | SuiteCRM.com |
SuiteCRM is a web-based, open-source customer relationship management (CRM) application developed by SalesAgility Ltd. The software is a fork of the old SugarCRM Community Edition software and is heavily supported by SalesAgility. A professional version called SuiteASSURED is separately maintained and made available with "extensive support, indemnities, warranties, and performance guarantees."[2]
Product history
SuiteCRM started out as British company SalesAgility's attempt to improve the open-source Community Edition of SugarCRM, largely through its Advanced OpenSales (AOS) open-source suite of modules for Sugar CE.[3][4] Originally part of its consulting work for individual customers, SalesAgility began offering its SuiteCRM solution—Sugar CE + AOS—in roughly 2012.[3][4] However, by mid- to late 2013, SalesAgility anticipated that no more updates to Sugar CE would be arriving before 2014[5] (with SugarCRM publicly confirming in February 2014 the end of its CE[6]) and announced that it would be producing SuiteCRM as a stand-alone open-source alternative to SugarCRM Professional Edition[7], with SugarCRM CE as the base forked material[8]:
There are no 'Commercial Open Source' editions, the entire core application is open source and free to download. We believe that open source drives innovation and that the development model will make development faster, applications more secure and less buggy, and the community more responsive to user needs.[7]
SuiteCRM reportedly attracted around 2,500 sign-ups within its first week of availability.[8] A version 7.0.1 first appeared on SourceForge on November 4, 2013[1], followed by an appearance on GitHub on November 23.[9] Updates to the software have remained steady since.
In September 2015, InfoWorld gave SuiteCRM its Bossie Award for being among the "best open source applications."[10]
In June 2017, SalesAgility announced SuiteASSURED, a custom, separately maintained version of SuiteCRM "designed for organisations who operate compliance driven environments or who require additional software assurances or intellectual property warranties that are not provided with SuiteCRM."[11]
Features
An extensive feature list can be found on the website.
Hardware/software requirements
The software can be installed on Linux or Windows. A full list or prerequisites can be found in the SuiteCRM documentation.
Videos, screenshots, and other media
Entities using SuiteCRM
Further reading
External links
- SuiteCRM on GitHub
- SuiteCRM help forum
- SuiteCRM is also available on SourceForge. However, use caution when downloading and installing from there; the install package may contain undesirable add-on software.
References
- ↑ 1.0 1.1 "Suite CRM > Files". SourceForge. https://sourceforge.net/projects/suitecrm/files/. Retrieved 04 May 2018.
- ↑ "SuiteCRM". SalesAgility Ltd. https://suitecrm.com/. Retrieved 04 May 2018.
- ↑ 3.0 3.1 "SuiteCRM". SalesAgility Ltd. Archived from the original on 12 August 2012. https://web.archive.org/web/20120812003207/http://www.suitecrm.com/. Retrieved 04 May 2018.
- ↑ 4.0 4.1 "Official Releases: Advanced OpenSales". SalesAgility Ltd. Archived from the original on 05 August 2012. https://web.archive.org/web/20120805084157/http://www.salesagility.com:80/index.php/advanced-opensales. Retrieved 04 May 2018.
- ↑ "SuiteCRM, the open source fork of SugarCRM developed by SalesAgility". Open Source Guide. Smile. http://www.open-source-guide.com/en/News/Suitecrm-the-open-source-fork-of-sugarcrm-developed-by-salesagility. Retrieved 04 May 2018.
- ↑ Oram, C. (6 February 2014). "SugarCRM in the Next 10 Years". SugarCRM. https://community.sugarcrm.com/thread/18434. Retrieved 04 May 2018.
- ↑ 7.0 7.1 Soper, G. (12 October 2013). "SuiteCRM, the open source CRM alternative to SugarCRM Professional Edition officially released". JoinUp. European Commission. https://joinup.ec.europa.eu/news/suitecrm-open-source-crm. Retrieved 04 May 2018.
- ↑ 8.0 8.1 SuiteCRM (14 November 2013). "SuiteCRM challenges current commerical open source model". OpenSource.com. Red Hat, Inc. https://opensource.com/business/13/11/suitecrm-open-source-crm. Retrieved 04 May 2018.
- ↑ "v7.0.1: Update README.md". GitHub, Inc. 25 November 2013. https://github.com/salesagility/SuiteCRM/releases/tag/v7.0.1. Retrieved 04 May 2018.
- ↑ InfoWorld staff (16 September 2015). "Bossie Awards 2015: The best open source applications". InfoWorld. https://www.infoworld.com/article/2982622/open-source-tools/bossie-awards-2015-the-best-open-source-applications.html#slide5. Retrieved 04 May 2018.
- ↑ "SalesAgility launches SuiteASSURED, the world's first warrantied open source CRM". ResponseSource. ResponseSource Ltd. 26 June 2017. https://pressreleases.responsesource.com/news/93478/salesagility-launches-suiteassured-the-world-s-first-warrantied-open-source-crm/. Retrieved 04 May 2018.
