Tickets CAD - Revision history

Shawndouglas: Updated due to website changes

2020-08-27T16:39:39Z

Updated due to website changes

← Older revision		Revision as of 16:39, 27 August 2020
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	\| genre = Public health software<br />Ticket tracking software		\| genre = Public health software<br />Ticket tracking software
	\| license = GNU General Public License		\| license = GNU General Public License
	\| website = [https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD at Google Groups]		\| website = [http://www.ticketscad.net/ ticketscad.net]<br />[https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD at Google Groups]
	}}		}}

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	It's not clear when the first public open-source release of the project's CAD program "Tickets" was released to SourceForge. The earliest known release of Tickets is version 2.4 Beta on November 1, 2007.<ref name="TickUpdate">{{cite web \|url=http://openises.sourceforge.net/tickets_update.html \|title=Tickets Updates \|publisher=The Open ISES Project \|accessdate=31 January 2013}}</ref> By early 2010, Robert Austin estimated 10,000 downloads of Tickets since its initial release.<ref name="TickInterview10">{{cite web \|url=http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|archiveurl=http://web.archive.org/web/20100209194710/http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|title=The Open ISES project offers departments easy-to-use dispatch software \|author=Careless, James \|publisher=EMSResponder.com \|archivedate=09 February 2010 \|date=04 February 2010 \|accessdate=31 January 2013}}</ref>		It's not clear when the first public open-source release of the project's CAD program "Tickets" was released to SourceForge. The earliest known release of Tickets is version 2.4 Beta on November 1, 2007.<ref name="TickUpdate">{{cite web \|url=http://openises.sourceforge.net/tickets_update.html \|title=Tickets Updates \|publisher=The Open ISES Project \|accessdate=31 January 2013}}</ref> By early 2010, Robert Austin estimated 10,000 downloads of Tickets since its initial release.<ref name="TickInterview10">{{cite web \|url=http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|archiveurl=http://web.archive.org/web/20100209194710/http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|title=The Open ISES project offers departments easy-to-use dispatch software \|author=Careless, James \|publisher=EMSResponder.com \|archivedate=09 February 2010 \|date=04 February 2010 \|accessdate=31 January 2013}}</ref>

	~~On October 23,~~ 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store		In the fall of 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref><ref name="AndyHTickets12">{{cite web \|url=https://groups.google.com/g/open-source-cad/c/CwIItna4YGQ?pli=1 \|title=Tickets Membership Database (Tickets MDB) \|author=AndyH \|work=Google Groups \|date=14 September 2012 \|accessdate=27 August 2020}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store
	member training records, abilities, equipment, vehicles and clothing."<ref name="TickMDBReadMe">{{cite web \|url=http://iweb.dl.sourceforge.net/project/openises/MDB/readme.txt \|title=MDB ReadMe \|publisher=SourceForge \|accessdate=31 January 2013}}</ref>		member training records, abilities, equipment, vehicles and clothing."<ref name="TickMDBReadMe">{{cite web \|url=http://iweb.dl.sourceforge.net/project/openises/MDB/readme.txt \|title=MDB ReadMe \|publisher=SourceForge \|accessdate=31 January 2013}}</ref>

	Sometime in late 2018, the ticketscad.org website got shut down. However, the SourceForge repository is still active as of June 2019.		Sometime in late 2018, the ticketscad.org website got shut down. However, the SourceForge repository is still active as of June 2019. At some point afterwards, a new ticketscad.net site appeared.

	==Features==		==Features==

Shawndouglas: /* External links */

2019-06-04T19:37:11Z

External links

← Older revision		Revision as of 19:37, 4 June 2019
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	* [http://openises.sourceforge.net/index.html The Open ISES Project home]		* [http://openises.sourceforge.net/index.html The Open ISES Project home]
	* [https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD on Google Groups]		* [https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD on Google Groups]

			Tickets CAD can also be found on SourceForge. However, use caution when downloading and installing from there; the install package may contain undesirable add-on software.

	==References==		==References==

Shawndouglas: Updated due to website changes

2019-06-04T19:34:37Z

Updated due to website changes

← Older revision		Revision as of 19:34, 4 June 2019
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	\| genre = Public health software<br />Ticket tracking software		\| genre = Public health software<br />Ticket tracking software
	\| license = GNU General Public License		\| license = GNU General Public License
	\| website = [~~http~~://~~www~~.~~ticketscad~~.~~org~~/ ~~TicketsCAD.org~~]		\| website = [https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD at Google Groups]
	}}		}}

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	On October 23, 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store		On October 23, 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store
	member training records, abilities, equipment, vehicles and clothing."<ref name="TickMDBReadMe">{{cite web \|url=http://iweb.dl.sourceforge.net/project/openises/MDB/readme.txt \|title=MDB ReadMe \|publisher=SourceForge \|accessdate=31 January 2013}}</ref>		member training records, abilities, equipment, vehicles and clothing."<ref name="TickMDBReadMe">{{cite web \|url=http://iweb.dl.sourceforge.net/project/openises/MDB/readme.txt \|title=MDB ReadMe \|publisher=SourceForge \|accessdate=31 January 2013}}</ref>

			Sometime in late 2018, the ticketscad.org website got shut down. However, the SourceForge repository is still active as of June 2019.

	==Features==		==Features==

	The main features of Tickets CAD include<ref name="TickHome">{{cite web \|url=http://www.ticketscad.org/ \|title=Tickets CAD System \|publisher=The Open ISES Project \|accessdate=~~31 January 2013~~}}</ref>:		The main features of Tickets CAD include<ref name="TickHome">{{cite web \|url=http://www.ticketscad.org/ \|archiveurl=https://web.archive.org/web/20180927130221/http://www.ticketscad.org/ \|title=Tickets CAD System \|publisher=The Open ISES Project \|archivedate=27 September 2018 \|accessdate=04 June 2019}}</ref>:

	* gather and report RM data for incidents, response units, and station activity		* gather and report RM data for incidents, response units, and station activity
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	==Videos, screenshots, and other media==		==Videos, screenshots, and other media==

	* Screenshots of Tickets CAD can be found on [http://www.ticketscad.org/screenshots/ the site].
	* A demo of Tickets CAD is located [http://www.ticketscad.org/demo/ here].
	* Documentation for Tickets CAD is located [https://www.assembla.com/spaces/ticketscad/wiki/b-wo6EAGmr4z_FacwqjQXA here], and [http://sourceforge.net/apps/mediawiki/openises/index.php?title=Main_Page here] (older).		* Documentation for Tickets CAD is located [https://www.assembla.com/spaces/ticketscad/wiki/b-wo6EAGmr4z_FacwqjQXA here], and [http://sourceforge.net/apps/mediawiki/openises/index.php?title=Main_Page here] (older).

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	* [https://www.assembla.com/spaces/ticketscad/wiki Tickets CAD at Assembla Workspaces]		* [https://www.assembla.com/spaces/ticketscad/wiki Tickets CAD at Assembla Workspaces]
	* [http://openises.sourceforge.net/index.html The Open ISES Project home]		* [http://openises.sourceforge.net/index.html The Open ISES Project home]
	* [http://www.ticketscad.org/ Tickets CAD home]
	* [https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD on Google Groups]		* [https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD on Google Groups]

Shawndouglas: /* External links */ Removed standalone SF links so as to not encourage downloading from that site.

2015-06-16T18:11:14Z

External links: Removed standalone SF links so as to not encourage downloading from that site.

← Older revision		Revision as of 18:11, 16 June 2015
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	==External links==		==External links==

	* [http://sourceforge.net/projects/openises/ The Open ISES Project (and Tickets) on SourceForge]
	* [https://www.assembla.com/spaces/ticketscad/wiki Tickets CAD at Assembla Workspaces]		* [https://www.assembla.com/spaces/ticketscad/wiki Tickets CAD at Assembla Workspaces]
	* [http://openises.sourceforge.net/index.html The Open ISES Project home]		* [http://openises.sourceforge.net/index.html The Open ISES Project home]

Shawndouglas: cAT

2015-03-21T18:37:42Z

cAT

← Older revision		Revision as of 18:37, 21 March 2015
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	<!---Place all category tags here-->		<!---Place all category tags here-->
	[[Category:~~Laboratory~~ informatics software (open source)]]		[[Category:Health informatics software (open source)]]
	[[Category:Public health software (open source)]]		[[Category:Public health software (open source)]]
	[[Category:Ticket tracking software (open source)]]		[[Category:Ticket tracking software (open source)]]

Shawndouglas: Added cat.

2013-02-01T17:59:44Z

Added cat.

← Older revision		Revision as of 17:59, 1 February 2013
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	<!---Place all category tags here-->		<!---Place all category tags here-->
			[[Category:Laboratory informatics software (open source)]]
	[[Category:Public health software (open source)]]		[[Category:Public health software (open source)]]
	[[Category:Ticket tracking software (open source)]]		[[Category:Ticket tracking software (open source)]]

Shawndouglas: /* Hardware/software requirements */ Wording.

2013-01-31T19:48:41Z

Hardware/software requirements: Wording.

← Older revision		Revision as of 19:48, 31 January 2013
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	==Hardware/software requirements==		==Hardware/software requirements==

	Installation requirements for Tickets CAD will vary depending on the type of installation you go with. Choose the installation method from the ~~right~~-hand menu [https://www.assembla.com/spaces/ticketscad/wiki/Installation of this documentation page] and follow the instructions.		Installation requirements for Tickets CAD will vary depending on the type of installation you go with. Choose the installation method from the left-hand menu [https://www.assembla.com/spaces/ticketscad/wiki/Installation of this documentation page] and follow the instructions.

	==Videos, screenshots, and other media==		==Videos, screenshots, and other media==

Shawndouglas: Fixed citation error.

2013-01-31T19:47:59Z

Fixed citation error.

← Older revision		Revision as of 19:47, 31 January 2013
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	Tickets CAD is produced as part of The Open ISES (Open Information Systems for Emergency Services) Project. This beginning of the project start in July 2005, when paramedic and programmer Robert Austin was contacted by volunteer developer Arnold Shore about the lack of open-source computer-aided dispatch (CAD) software and the need for it.<ref name="TickOpenISESStory">{{cite web \|url=http://www.osnews.com/story/14492 \|title=OpenSource: Coming to the Rescue! \|author=Austin, Robert \|publisher=OSNews \|date=01 May 2006 \|accessdate=31 January 2013}}</ref> This inevitably led to the creation of The Open ISES Project on SourceForge on August 2, 2005<ref name="OpISESSF">{{cite web \|url=http://sourceforge.net/projects/openises/ \|title=The Open ISES Project \|publisher=SourceForge \|accessdate=31 January 2013}}</ref> "to help provide emergency service agencies with the software, materials and expertise they need to do their jobs."<ref name="TickOpenISESStory" />		Tickets CAD is produced as part of The Open ISES (Open Information Systems for Emergency Services) Project. This beginning of the project start in July 2005, when paramedic and programmer Robert Austin was contacted by volunteer developer Arnold Shore about the lack of open-source computer-aided dispatch (CAD) software and the need for it.<ref name="TickOpenISESStory">{{cite web \|url=http://www.osnews.com/story/14492 \|title=OpenSource: Coming to the Rescue! \|author=Austin, Robert \|publisher=OSNews \|date=01 May 2006 \|accessdate=31 January 2013}}</ref> This inevitably led to the creation of The Open ISES Project on SourceForge on August 2, 2005<ref name="OpISESSF">{{cite web \|url=http://sourceforge.net/projects/openises/ \|title=The Open ISES Project \|publisher=SourceForge \|accessdate=31 January 2013}}</ref> "to help provide emergency service agencies with the software, materials and expertise they need to do their jobs."<ref name="TickOpenISESStory" />

	It's not clear when the first public open-source release of the project's CAD program "Tickets" was released to SourceForge. The earliest known release of Tickets is version 2.4 Beta on November 1, 2007.<ref name="TickUpdate">{{cite web \|url=http://openises.sourceforge.net/tickets_update.html \|title=Tickets Updates \|publisher=The Open ISES Project \|accessdate=31 January 2013}}</ref> By early 2010, Robert Austin estimated 10,000 downloads of Tickets since its initial release.<ref name="TickInterview10">{{cite web \|url=http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|archiveurl=http://web.archive.org/web/20100209194710/http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|title=The Open ISES project offers departments easy-to-use dispatch software \|author=Careless, James \|publisher=EMSResponder.com \|date=04 February 2010 \|accessdate=31 January 2013}}</ref>		It's not clear when the first public open-source release of the project's CAD program "Tickets" was released to SourceForge. The earliest known release of Tickets is version 2.4 Beta on November 1, 2007.<ref name="TickUpdate">{{cite web \|url=http://openises.sourceforge.net/tickets_update.html \|title=Tickets Updates \|publisher=The Open ISES Project \|accessdate=31 January 2013}}</ref> By early 2010, Robert Austin estimated 10,000 downloads of Tickets since its initial release.<ref name="TickInterview10">{{cite web \|url=http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|archiveurl=http://web.archive.org/web/20100209194710/http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|title=The Open ISES project offers departments easy-to-use dispatch software \|author=Careless, James \|publisher=EMSResponder.com \|archivedate=09 February 2010 \|date=04 February 2010 \|accessdate=31 January 2013}}</ref>

	On October 23, 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store		On October 23, 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store

Shawndouglas: Added content.

2013-01-31T19:46:34Z

Added content.

← Older revision		Revision as of 19:46, 31 January 2013
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	}}		}}

	'''Tickets CAD''' is free open-source computer-aided dispatch (CAD) software designed to support community emergency services.		'''Tickets CAD''' is free open-source computer-aided dispatch (CAD) software designed to support community emergency services. The software is available alone or with its dependencies in a Windows installer package called "Ticket2Go."

	==Product history==		==Product history==
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	Tickets CAD is produced as part of The Open ISES (Open Information Systems for Emergency Services) Project. This beginning of the project start in July 2005, when paramedic and programmer Robert Austin was contacted by volunteer developer Arnold Shore about the lack of open-source computer-aided dispatch (CAD) software and the need for it.<ref name="TickOpenISESStory">{{cite web \|url=http://www.osnews.com/story/14492 \|title=OpenSource: Coming to the Rescue! \|author=Austin, Robert \|publisher=OSNews \|date=01 May 2006 \|accessdate=31 January 2013}}</ref> This inevitably led to the creation of The Open ISES Project on SourceForge on August 2, 2005<ref name="OpISESSF">{{cite web \|url=http://sourceforge.net/projects/openises/ \|title=The Open ISES Project \|publisher=SourceForge \|accessdate=31 January 2013}}</ref> "to help provide emergency service agencies with the software, materials and expertise they need to do their jobs."<ref name="TickOpenISESStory" />		Tickets CAD is produced as part of The Open ISES (Open Information Systems for Emergency Services) Project. This beginning of the project start in July 2005, when paramedic and programmer Robert Austin was contacted by volunteer developer Arnold Shore about the lack of open-source computer-aided dispatch (CAD) software and the need for it.<ref name="TickOpenISESStory">{{cite web \|url=http://www.osnews.com/story/14492 \|title=OpenSource: Coming to the Rescue! \|author=Austin, Robert \|publisher=OSNews \|date=01 May 2006 \|accessdate=31 January 2013}}</ref> This inevitably led to the creation of The Open ISES Project on SourceForge on August 2, 2005<ref name="OpISESSF">{{cite web \|url=http://sourceforge.net/projects/openises/ \|title=The Open ISES Project \|publisher=SourceForge \|accessdate=31 January 2013}}</ref> "to help provide emergency service agencies with the software, materials and expertise they need to do their jobs."<ref name="TickOpenISESStory" />

	It's not clear when the first public open-source release of the project's CAD program "Tickets" was released to SourceForge. The earliest known release of Tickets is version 2.4 Beta on November 1, 2007.<ref name="TickUpdate">{{cite web \|url=http://openises.sourceforge.net/tickets_update.html \|title=Tickets Updates \|publisher=The Open ISES Project \|accessdate=31 January 2013}}</ref>		It's not clear when the first public open-source release of the project's CAD program "Tickets" was released to SourceForge. The earliest known release of Tickets is version 2.4 Beta on November 1, 2007.<ref name="TickUpdate">{{cite web \|url=http://openises.sourceforge.net/tickets_update.html \|title=Tickets Updates \|publisher=The Open ISES Project \|accessdate=31 January 2013}}</ref> By early 2010, Robert Austin estimated 10,000 downloads of Tickets since its initial release.<ref name="TickInterview10">{{cite web \|url=http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|archiveurl=http://web.archive.org/web/20100209194710/http://www.emsresponder.com/features/article.jsp?id=11988&siteSection=7 \|title=The Open ISES project offers departments easy-to-use dispatch software \|author=Careless, James \|publisher=EMSResponder.com \|date=04 February 2010 \|accessdate=31 January 2013}}</ref>

	On October 23, 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store		On October 23, 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web \|url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ \|title=Tickets MDB application now available! \|publisher=The Open ISES Project \|date=23 October 2012 \|accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store
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	==Features==		==Features==

	The main features of Tickets CAD include		The main features of Tickets CAD include<ref name="TickHome">{{cite web \|url=http://www.ticketscad.org/ \|title=Tickets CAD System \|publisher=The Open ISES Project \|accessdate=31 January 2013}}</ref>:

			* gather and report RM data for incidents, response units, and station activity
			* incident data includes location, nature of call and standard protocol, caller, units dispatched, responding, on-scene, and cleared
			* incident and unit mapping
			* automatic land line phone look-up
			* extensive communications tools
			* reporting
			* full-screen situation display
			* real-time notifications
			* document management
			* search tools
			* call board
			* customizable terminology
			* optional [[Asterisk (software)\|Asterisk]] PBX integration

	==Hardware/software requirements==		==Hardware/software requirements==

	Installation requirements for Tickets CAD ~~include~~:		Installation requirements for Tickets CAD will vary depending on the type of installation you go with. Choose the installation method from the right-hand menu [https://www.assembla.com/spaces/ticketscad/wiki/Installation of this documentation page] and follow the instructions.

	*

	==Videos, screenshots, and other media==		==Videos, screenshots, and other media==

	* Documentation for Tickets CAD is located [~~http~~://~~gforge~~.~~nci~~.~~nih~~.~~gov~~/~~docman~~/index.php?~~group_id=98&selected_doc_group_id=3035&language_id~~=1 here].		* Screenshots of Tickets CAD can be found on [http://www.ticketscad.org/screenshots/ the site].
			* A demo of Tickets CAD is located [http://www.ticketscad.org/demo/ here].
			* Documentation for Tickets CAD is located [https://www.assembla.com/spaces/ticketscad/wiki/b-wo6EAGmr4z_FacwqjQXA here], and [http://sourceforge.net/apps/mediawiki/openises/index.php?title=Main_Page here] (older).

	==Entities using ~~protLIMS~~==		==Entities using Tickets CAD==


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	==External links==		==External links==

	*		* [http://sourceforge.net/projects/openises/ The Open ISES Project (and Tickets) on SourceForge]
			* [https://www.assembla.com/spaces/ticketscad/wiki Tickets CAD at Assembla Workspaces]
			* [http://openises.sourceforge.net/index.html The Open ISES Project home]
			* [http://www.ticketscad.org/ Tickets CAD home]
			* [https://groups.google.com/forum/?fromgroups#!forum/open-source-cad Tickets CAD on Google Groups]

	==References==		==References==

Shawndouglas: Created stub. Adding more content.

2013-01-31T19:12:49Z

Created stub. Adding more content.

New page

{{Infobox software
| name = Tickets CAD
| title = '''Tickets CAD'''
| logo = 
| screenshot = 
| caption =
| collapsible =
| author =
| developer = [http://sourceforge.net/projects/openises/ The Open ISES Project]
| released = Unknown
| discontinued =
| frequently updated = yes
| programming language = PHP, JavaScript
| operating system = Cross-platform
| platform =
| size =
| language = English
| status =
| genre = Public health software<br />Ticket tracking software
| license = GNU General Public License
| website = [http://www.ticketscad.org/ TicketsCAD.org]
}}

'''Tickets CAD''' is free open-source computer-aided dispatch (CAD) software designed to support community emergency services.

==Product history==

Tickets CAD is produced as part of The Open ISES (Open Information Systems for Emergency Services) Project. This beginning of the project start in July 2005, when paramedic and programmer Robert Austin was contacted by volunteer developer Arnold Shore about the lack of open-source computer-aided dispatch (CAD) software and the need for it.<ref name="TickOpenISESStory">{{cite web |url=http://www.osnews.com/story/14492 |title=OpenSource: Coming to the Rescue! |author=Austin, Robert |publisher=OSNews |date=01 May 2006 |accessdate=31 January 2013}}</ref> This inevitably led to the creation of The Open ISES Project on SourceForge on August 2, 2005<ref name="OpISESSF">{{cite web |url=http://sourceforge.net/projects/openises/ |title=The Open ISES Project |publisher=SourceForge |accessdate=31 January 2013}}</ref> "to help provide emergency service agencies with the software, materials and expertise they need to do their jobs."<ref name="TickOpenISESStory" />

It's not clear when the first public open-source release of the project's CAD program "Tickets" was released to SourceForge. The earliest known release of Tickets is version 2.4 Beta on November 1, 2007.<ref name="TickUpdate">{{cite web |url=http://openises.sourceforge.net/tickets_update.html |title=Tickets Updates |publisher=The Open ISES Project |accessdate=31 January 2013}}</ref>

On October 23, 2012, a new application "Tickets MDB" (Tickets Members DataBase) was announced<ref name="TickMDBAnnoun">{{cite web |url=http://www.ticketscad.org/tickets-cad-system-blog/tickets-mdb-addon-now-available/ |title=Tickets MDB application now available! |publisher=The Open ISES Project |date=23 October 2012 |accessdate=31 January 2013}}</ref>, designed to aid organizations that need "to register member details and also has the additional need to store
member training records, abilities, equipment, vehicles and clothing."<ref name="TickMDBReadMe">{{cite web |url=http://iweb.dl.sourceforge.net/project/openises/MDB/readme.txt |title=MDB ReadMe |publisher=SourceForge |accessdate=31 January 2013}}</ref>

==Features==

The main features of Tickets CAD include

==Hardware/software requirements==

Installation requirements for Tickets CAD include:

*

==Videos, screenshots, and other media==

* Documentation for Tickets CAD is located [http://gforge.nci.nih.gov/docman/index.php?group_id=98&selected_doc_group_id=3035&language_id=1 here].

==Entities using protLIMS==

==Further reading==

==External links==

*

==References==
<references />


[[Category:Public health software (open source)]]
[[Category:Ticket tracking software (open source)]]