SiT! - Revision history

Shawndouglas: Abandoned

2021-05-04T19:44:03Z

Abandoned

← Older revision		Revision as of 19:44, 4 May 2021
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	\| developer = SiT! development team		\| developer = SiT! development team
	\| released = {{Start date\|2006\|03\|07}}(3.21)<ref name="SiTSFFiles">{{cite web \|url=http://sourceforge.net/projects/sitracker/files/stable/ \|title=Support Incident Tracker > Files > Stable \|publisher=SourceForge \|accessdate=10 November 2012}}</ref>		\| released = {{Start date\|2006\|03\|07}}(3.21)<ref name="SiTSFFiles">{{cite web \|url=http://sourceforge.net/projects/sitracker/files/stable/ \|title=Support Incident Tracker > Files > Stable \|publisher=SourceForge \|accessdate=10 November 2012}}</ref>
	\| discontinued =		\| discontinued = Yes
	\| frequently updated = yes<!-- Release version update? Don't edit this page, just click on the version number! -->		\| frequently updated = yes<!-- Release version update? Don't edit this page, just click on the version number! -->
	\| programming language = PHP		\| programming language = PHP
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	}}		}}

	'''SiT!''' ('''Support Incident Tracker''') is free open-source ticket and e-mail tracking software.		'''SiT!''' ('''Support Incident Tracker''') was free open-source ticket and e-mail tracking software.


	==Product history==		==Product history==

	On September 1, 2001, a beta of SiT! v3.0 was released internally at Salford Software to handle their incident tracking.<ref name="SiTHist">{{cite web \|url=http://sitracker.wordpress.com/2011/09/01/sit-turns-10-years/ \|title=SiT! Turns 10 Years \|publisher=Ivan Lucas \|date=01 September 2011 \|accessdate=10 November 2012}}</ref> SiT! was later released as free open-source software in 2005.<ref name="SiTHist" /> A SourceForge project was eventually started for SiT! on February 20, 2006<ref name="SiTSF">{{cite web \|url=http://sourceforge.net/projects/sitracker/ \|title=Support Incident Tracker \|publisher=SourceForge \|accessdate=10 November 2012}}</ref>, with the first public SourceForge release coming in March of the same year.<ref name="SiTSFFiles" /> Slow but steady development has continued on the software since.		On September 1, 2001, a beta of SiT! v3.0 was released internally at Salford Software to handle their incident tracking.<ref name="SiTHist">{{cite web \|url=http://sitracker.wordpress.com/2011/09/01/sit-turns-10-years/ \|title=SiT! Turns 10 Years \|publisher=Ivan Lucas \|date=01 September 2011 \|accessdate=10 November 2012}}</ref> SiT! was later released as free open-source software in 2005.<ref name="SiTHist" /> A SourceForge project was eventually started for SiT! on February 20, 2006<ref name="SiTSF">{{cite web \|url=http://sourceforge.net/projects/sitracker/ \|title=Support Incident Tracker \|publisher=SourceForge \|accessdate=10 November 2012}}</ref>, with the first public SourceForge release coming in March of the same year.<ref name="SiTSFFiles" /> Slow but steady development has continued on the software since.

			While the website is still active as of May 2021, no updates have occurred there since 2013, and no new releases have been made since. The project is presumably abandoned at this point.

	==Features==		==Features==

	Features of SiT! ~~include~~<ref name="SiTFeats">{{cite web \|url=http://sitracker.org/wiki/Features \|title=SiT! - Features \|publisher=Ivan Lucas \|accessdate=10 November 2012}}</ref>:		Features of SiT! included<ref name="SiTFeats">{{cite web \|url=http://sitracker.org/wiki/Features \|title=SiT! - Features \|publisher=Ivan Lucas \|accessdate=10 November 2012}}</ref>:

	* user-separated incident queues		* user-separated incident queues
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	<!---Place all category tags here-->		<!---Place all category tags here-->
	[[Category:~~Customer service software (open source)]]~~		[[Category:Discontinued or abandoned software (open source)]]
	~~[[Category:Ticket tracking~~ software (open source)]]

Shawndouglas: Removed standalone SF links so as to not encourage downloading from that site.

2015-06-16T16:21:50Z

Removed standalone SF links so as to not encourage downloading from that site.

← Older revision		Revision as of 16:21, 16 June 2015
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	==External links==		==External links==

	* [~~http~~://~~sourceforge~~.~~net~~/~~projects~~/sitracker/ SiT! on ~~SourceForge~~]		* [https://github.com/sitracker/sitracker SiT! on GitHub]
	* [http://sitracker.wordpress.com/ SiT! blog]		* [http://sitracker.wordpress.com/ SiT! blog]
	* [http://sitracker.org/wiki/Main_Page SiT! community wiki]		* [http://sitracker.org/wiki/Main_Page SiT! community wiki]

Shawndouglas: Created article stub.

2012-11-10T20:07:07Z

Created article stub.

New page

{{Infobox software
| name = SiT!
| title = SiT!
| logo = [[File:SiT_Logo.png‎|200px]]
| screenshot = 
| caption =
| collapsible =
| author = Ivan Lucas
| developer = SiT! development team
| released = {{Start date|2006|03|07}}(3.21)<ref name="SiTSFFiles">{{cite web |url=http://sourceforge.net/projects/sitracker/files/stable/ |title=Support Incident Tracker > Files > Stable |publisher=SourceForge |accessdate=10 November 2012}}</ref>
| discontinued =
| frequently updated = yes
| programming language = PHP
| operating system = Cross-platform
| platform =
| size =
| language = Multi-lingual
| status =
| genre = Ticket tracking software
| license = GNU General Public License v2.0
| website = [http://sitracker.org/ sitracker.org]
}}

'''SiT!''' ('''Support Incident Tracker''') is free open-source ticket and e-mail tracking software.

==Product history==

On September 1, 2001, a beta of SiT! v3.0 was released internally at Salford Software to handle their incident tracking.<ref name="SiTHist">{{cite web |url=http://sitracker.wordpress.com/2011/09/01/sit-turns-10-years/ |title=SiT! Turns 10 Years |publisher=Ivan Lucas |date=01 September 2011 |accessdate=10 November 2012}}</ref> SiT! was later released as free open-source software in 2005.<ref name="SiTHist" /> A SourceForge project was eventually started for SiT! on February 20, 2006<ref name="SiTSF">{{cite web |url=http://sourceforge.net/projects/sitracker/ |title=Support Incident Tracker |publisher=SourceForge |accessdate=10 November 2012}}</ref>, with the first public SourceForge release coming in March of the same year.<ref name="SiTSFFiles" /> Slow but steady development has continued on the software since.

==Features==

Features of SiT! include<ref name="SiTFeats">{{cite web |url=http://sitracker.org/wiki/Features |title=SiT! - Features |publisher=Ivan Lucas |accessdate=10 November 2012}}</ref>:

* user-separated incident queues
* incident sharing an pushing to engineers
* priority assignment
* e-mail support and integration
* logging
* knowledge base
* holiday/vacation management
* customizable themes
* tagging
* reporting
* triggers
* multi-language support

==Hardware/software requirements==

Installation requirements for SiT! include:

* PHP 5.1 or greater
* [[MySQL]] 4.1 or greater
* a web server

Numerous PHP extensions are also required. Please consult [http://sitracker.org/wiki/Install_Requirements the documentation] for more info.

==Videos, screenshots, and other media==

* Screenshots of SiT! can be found on [http://sitracker.org/wiki/Screenshots the site].

==Entities using SiT!==

==Further reading==

==External links==

* [http://sourceforge.net/projects/sitracker/ SiT! on SourceForge]
* [http://sitracker.wordpress.com/ SiT! blog]
* [http://sitracker.org/wiki/Main_Page SiT! community wiki]

==References==
<references />


[[Category:Customer service software (open source)]]
[[Category:Ticket tracking software (open source)]]